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Privacy Policy

Johnstons Transport appreciates and respects its relationships with its customers. We will handle all individual information collected during the course of our dealings with customers with the utmost respect and confidentiality. Johnstons Transport observes the provisions of the State and Federal Privacy Acts.

We value the trust our customers have placed in us in providing any personal information. The collection and use of customer information will be limited to that required to deliver and maintain a superior level of service to our customers.

The purpose of our privacy policy is to outline (i) what personal information is collected by Johnstons Transport and how it is collected during the course of running our business; (ii) what Johnstons Transport does with any personal information received; and, (iii) what measures are employed by Johnstons Transport to ensure that this information is treated in accordance with the requirements of the State and Federal Privacy Acts.

Personal customer information may be collected when filling out a form from our website, www.johnstons.com.au. There is no obligation for our customers to provide us with personal information, unless it is a necessary requirement to fulfill an order or to provide another customer service function. Customer delivery and contact details are stored and purchase history details may also be collected.

Johnstons Transport will keep confidential all information collected through the course of normal business dealings and customer service. Johnstons Transport does not disclose personal information to any third parties or other organisations unless the owner of that information has given their consent.

The information provided by you to Johnstons Transport will be used to process data for internal marketing purposes, including; (i) fulfillment of orders; (ii) statistical analysis of customer habits; (iii) analysis of equipment for sale interest; (iv) sending information regarding new machinery, equipment and transport issues, including via e-mail, provided that customers consent has been given for this service. We may use your email address to contact you about your order or answer a query, unless otherwise indicated by you.

For sending information and for bookings placed through our website, it may be necessary to disclose some personal information to third parties such as contractors. Johnstons Transport will use necessary measures to make sure our suppliers and contractors only use the information provided to them for the appropriate purpose and ensure that all contracts with third parties provide that any personal information is only to be used for the intended purpose. We will take all reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment accessed only by authorised persons.

It may be necessary for us to make alterations to this policy from time to time to address any changes in legislation and to continue to responsibly manage and protect personal information.

If you have any questions, please contact us at either 02 9519 4133 or mail@johnstons.com.au.